Miracle Valley Ranch gladly accepts returns or exchanges of unworn, unwashed, undamaged, unaltered merchandise purchased online that shipped to a U.S. address for a store credit within 30 days from the date your order shipped. Please email us to start a return.

Items not eligible to be returned or exchanged due to the nature of these items: jewelry, stickers, rings, mugs, bracelets, keychains, items on sale, last chance items, bleached items.

Defective Merchandise

• If you have received a defective item, please contact us within 3 DAYS of receiving the item to inform us of the issue. If we are not notified within three days of receiving the item, it will no longer qualify for a return or replacement. You must include a photo of the damage/defect with your email.

• We are not responsible for damages to clothing caused by improper care or handling, or incorrect sizing. The exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. These situations do not qualify as defects.

Return (request a refund)

• Please email us to start a return.
• Refund must be within 15 days from the date your order was shipped.
• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
• Once received you will be notified of the approval or rejection of your refund.
• If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.
  We incur a $6 handling fee on all refunds.
• Please allow up to two weeks for your return to be processed.

Exchanges

• Miracle Valley Ranch gladly accepts exchanges of unworn, unwashed, undamaged, unaltered merchandise purchased online that shipped to a U.S. address for a store credit within 30 days from the date your order shipped. Please email us to start the exchange process.

International

• Please email us to see if your items are eligible for return.
• International return postage must be paid for by the customer.